Shipping Policy

Introduction

At akvaari (ShopeeQ.com), we strive to ensure that your order reaches you in a timely and efficient manner. Please read our Shipping Policy to understand our shipping procedures, costs, and delivery times.

Shipping Destinations

We ship our products to various locations within India. At this time, we do not offer international shipping.

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivered within 5-7 business days.
  • Express Shipping: Delivered within 2-3 business days.

Shipping costs are calculated based on the weight of the items and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

Order Processing Time

Orders are processed and shipped within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking information. You can use this information to track your order on the carrier’s website.

Delivery Times

Estimated delivery times are based on the shipping method selected and the destination. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Shipping Restrictions

  • We do not ship to P.O. Box addresses.
  • Some remote areas may require additional delivery time and may incur extra shipping charges.

Failed Deliveries and Returned Packages

  • If a delivery attempt is unsuccessful, the carrier may leave a notice with instructions for re-delivery or pickup. If the package is returned to us due to incorrect address or failed delivery attempts, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

Damaged or Lost Packages

  • If your package is damaged or lost during transit, please contact us immediately at hello@akvaari.com or +91 86606 71696. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Thank you for choosing ShopeeQ.com. We appreciate your business and are committed to providing you with excellent service.